Do nothing Gavin the dictator and CA EDD offer have failed residents who need help now

State lawmakers rebuked the state’s Employment Development Department Director Sharon Hilliard  today saying the agency has failed to address public outcry over delays in answering calls and processing unemployment benefit claims from Californians thrown out of work by the COVID-19 pandemic.



“We have never heard the kind of suffering that people are experiencing right now,” Assemblyman David Chiu (D-San Francisco) told Hilliard. “When they call your bureaucracy, the feedback we are getting is atrocious, and I believe we can do better.”

Assemblyman Tom Lackey (R-Palmdale) said his constituents complain that when they call the EDD for help with claims, they often get a recorded message or the state phone system hangs up on them.

The desperation, the frustration is extreme,” Lackey told Hilliard. “Even with some of the live calls [answered by representatives] we get hangups. That is really unacceptable.”

Other unemployed Californians have complained that their attempts to file applications at the EDD’s online portal were greeted with error messages, frozen screens and other glitches.

“We are two months in from the start of this pandemic, and still too many Californians can’t even reach EDD or have yet to receive unemployment benefits,” Assemblyman Todd Gloria (D-San Diego) said.

Read the rest of the article for Hilliard's and do nothing Gavin Newsom's excuses

https://www.latimes.com/california/story/2020-05-21/california-edd-unemployment-insurance-benefits-problems-legislature