EPD responded to 1,300 false residential and commercial alarms last year

Effective  February  1, 2019 the Eureka  Police  Department will begin  contracting  with Phoenix  Group  Information Systems to aid in false  alarm billing.

The  purpose  of this change  is to better streamline  the processing  of the  nearly  1,300 false residential and commercial alarms that the  Eureka  Police  Department responded to in the  last  year.

These  preventable  false alarm activations ranged from panic alarms to burglar  alarms.   False alarms are  costly  to the  city, not only  financially, but more  importantly  in misused manpower and resources.  Depending  on the type  of alarm, a single  alarm can tie  up from two to several officers, preventing  them from serving  other  parts of  the City.

As part of  this new billing  process, all alarm holders within the city  limits of Eureka  will be  required to  obtain an alarm permit each  year through Phoenix  Group  Information Services.

 The  alarm registration permits  ($20.00),  annual permit renewal ($20.00)  and false alarm billing  can be  done  via the  Phoenix  website.  This website  information will be released publically  and placed on EPD’s website  prior  to February  1st  for  your reference.