Former PenAir employee enters a plea in Federal Court for fraud in connection with computers

PenAir ended service in Humboldt County in August 2017. The comment below is from the article linked below.

Jamie Woodard · 

Eureka Senior High

It should be way more. She screwed up my flights to and from Arcata CA and since they filed bankruptcy they had to quit flying into Northern CA and Southern OR.10 years is not enough

Suzette Kugler, a woman who spent 29 years working for airline PenAir admitted in Federal court that she was behind a series of hacking attacks on the company’s reservation systems last spring.

Kugler pleaded guilty to one count of committing fraud in connection with computers, during offenses against PenAir in April and May of 2017. The government dropped a second count of the same offense as part of the agreement.

A summary of Kugler’s plea agreement said the airline contacted FBI agents in May, regarding a series of “recent computer intrusions” targeting its Sabre computer software for flight bookings and reservations. Investigators found that Kugler had deleted another employee’s access credentials to Sabre on April 5, and entered the system again on May 2 to delete eight airports’ station information."

Station information is the airport specific portal for PenAir employees to access Sabre,” prosecutors wrote. “This deletion prevented employees in any of those eight airports from being able to book, ticket, modify, or board any flight until the stations were rebuilt in the system.”

The following day, Kugler deleted two of PenAir’s three seat-map templates for aircraft flown by the company.

“Without seat maps, PenAir cannot board or ticket any passengers for any flight,” prosecutors wrote.

Read the rest at:
http://www.ktva.com/story/37362231/former-employee-admits-hacking-attacks-against-penair